LG-TEK

System Administrator Level III

US-MD-Elkridge
5 months ago
ID
2017-1218
# of Openings
1

Overview

Provides support for implementation, trouble shooting, and maintenance of Information Technology systems. Administrator will manage IT System Infrastructure and any processes related to these systems. Provides support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/ server/ storage/ network devices, and mobile devices. Will provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the dispatch system, hardware problems, and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/ loads operating system software, trouble shoots, maintains integrity, and configures network components, along with implementing operating systems enhancements to improve reliability and performance.

Responsibilities

  • Supports the design of systems, mission architecture, and associated  hardware
  • Directs and possesses a working knowledge and understand of system administration interdependencies, as part of the Service Oriented Architecture (SOA)
  • Analyzes and resolves complex problems associated with server hardware, applications, and software integration.
  • Provides support for the dispatch system, hardware problems, and remains involved in the resolution process
  • Provides in-depth experience in trouble-shooting IT systems
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components, along with implementing operating systems enhancements to improve reliability and performance
  • Provides detailed analysis and feedback to agency management and  internal customers for escalated tickets

Qualifications

 

  • U.S. citizenship is REQUIRED
  • MUST currently possess TS/SCI with polygraph
  • Five (5) years experience in programs and contracts of similar scope, type, and complexity is required. BS from an accredited college or university in a technical degree field is required.
  • Two (2) years of additional system administration experience may be substituted for a Bachelors Degree.
  • Demonstrated experience of at least five (5) years shall be within the Information Assurance or Computer Network Operations domain area.

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