The Training Specialist II will interact with students from all over the world in a traditional classroom setting and or a distant learning environment.

Selected candidates are responsible for maintaining course materials, set-up/operate Video Teleconference equipment and manage data input for extensive online databases.  

Clearance Requirements:  TS/SCI + Poly

• Prepare and maintain documents/files/folders
• Record and Maintain data records in Databases
• Prepare and maintain schedules
• Prepare and deliver briefings
• Initiate, track and conduct follow-up for tasking
• Validate requirements

• Must possess an active Top Secret Security Clearance with Polygraph (TS/SCI + Poly)
• S. citizenship REQUIRED
• One (1) year experience participating in a synchronous learning environment (classroom/live training)
• Four (4) years in Microsoft Office Suite of products (e.g. EXCEL, Word and Power Point) and have basic application trouble-shooting skills
• Four (4) years documented experience in customer service principles (i.e. planning and scheduling, presentation and briefing techniques, problem solving strategies/methods, and record keeping
• Four (4) years classroom use of computers and internet/intranet connectivity skills and operating general office equipment (i.e. copiers, fax machines)
• Four (4) years internal and external customer relations; issue/problem resolution; presenting and promoting ideas and initiatives; process improvement; project management; data/information management, teaming, and time management.