• Facility Coordinator - Hawaii

    Job Locations US-HI-Wahiawa
    Posted Date 3 weeks ago(7/26/2018 6:19 PM)
    # of Openings
    Training Support
  • Overview

    The Facility Coordinator (FC) will provide leadership to the Learning Facilitator (LF) contractor personnel through successful performance of a variety of detailed, diverse elements of program management.


    Clearance RequirementsTS/SCI + Poly


    • Train the LFs on NSA/CSS unique requirements as it pertains to ADET training
    • Track metrics and work flow balance priorities
    • Enforce work standards
    • Review and resolve work discrepancies
    • Ensure compliance with contract requirements with regards to the LFs
    • Ensure the functions of the LFs and the TSS are completed
    • Provide assistance to instructors in the administration of courses or curricula via a variety of delivery methods
    • Provide support in the organizing, planning, and management of training operations
    • Coordinate the use of classified and unclassified space, tools and equipment, faculty or speakers, and course materials in order to facilitate training
    • Confer with managers, instructors, and the Government to verify Government training needs
    • Schedule instructors to conduct training based upon the availability of classrooms, equipment and personnel
    • Collaborate with faculty to ensure the availability of course materials for web-based training, self-paced training, platform-based training, etc.
    • Provide technical support to instructors and students by implementing supporting/troubleshooting approved technology-based applications in the classroom/training lab
    • Assist teachers in the instructional use of software, hardware, and internet/intranet
    • Assist with proper security, storage, transportation and maintenance of technology equipment


    • Must possess an active Top Secret Security Clearance with Polygraph (TS/SCI + Poly)
    • U.S. citizenship REQUIRED
    • Four (4) years of management/supervisory experience
    • Seven (7) years of experience in customer service principles (i.e. planning and scheduling, presentation and briefing techniques, problem solving strategies/methods, record keeping, writing styles (writing for different audiences, technical, non-technical, etc.), classroom use of computers and internet/intranet connectivity skills, internal and external customer relations, issue/problem resolution, operating general office equipment, organizational leadership, presenting and promoting ideas and initiatives, process improvement, project management, data/information management, oral and written communication, organizational representation, teaming, time management; reports and documentation
    • Seven (7) years in Microsoft Office Suite of products (e.g. EXCEL, Word and Power Point) and have basic application trouble-shooting skills
    • Three (3) years of experience in conducting on-the-job-training (OJT)
    • Four (4) years of experience in technology support
    • One (1) year experience in the operation, set-up and use of instructional media technology equipment and systems


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