LG - TEK is growing!
LG- TEK is growing and there is an increased need for Customer Service Outreach Coordinator with active TS / SCI Poly clearance. The Customer Service Outreach Coordinator will provide reception and administrative support to assist government personnel
LG-TEK is a leading provider of services within the Intelligence Community. Established in 1997 as a software company, LG-TEK has since grown to include all facets of system/software development and life cycle support, networking, training, linguistic support, facility planning and physical and personal security.
A woman/minority/veteran-owned business, LG-TEK has proven itself as a leader by providing a consistent track record of excellent performance, as well as by providing high-quality services to business and government customers.
***** TS/SCI Poly security clearance ( Required )
Answer general information phone calls and emails related to the use of the Applicant gateway system. Participating agencies are NSA, DIA, NGA, and ODNI.
Voice messages must be responded to within 48 hrs.
Refer applicants to appropriate agency POC for status checks
Provide monthly statistics on calls and emails
1 year of experience in a customer service role
Ability to learn and follow hiring processes
Basic level excel knowledge
Strong organizational skills
Excellent communication skills
High attention to detail