Are you looking for a fun, challenging, and rewarding place to work with a direct impact on the national defense of the United States?  Do you enjoy working within an academic environment?  This position might be for you.  We are seeking candidates who truly enjoy all things academic.  

Selected candidates will interact with students from all over the world, maintain course material, set-up/operate Video Teleconference equipment for distance learning, and manage data input for extensive online databases.  

• 6 months experience participating in an asynchronous learning environment (e-learning, online courses, CBT)
• 1 year experience participating in a synchronous learning environment (classroom/live training)
• 6 years in Microsoft Office Suite of products (e.g. Excel, Word and Power Point) and have basic application trouble-shooting skills.
• 2 years of experience in the use of the web content management system (e.g. Microsoft SharePoint)
• 2 years of experience as an integral member of a support team plus two (2) years combined experience in any of the following; creating, reviewing, and editing documents; and working with databases.
• 1 year experience in writing styles (writing for different audiences, technical, non-technical, etc.)
• 1 year experience in organizational leadership, oral and written communication, and organizational representation.
• 4 years documented experience in customer service principles (i.e. planning and scheduling, presentation and briefing techniques, problem solving strategies/methods, and record keeping
• 4 years classroom use of computers and internet/intranet connectivity skills and operating general office equipment
• 4 years internal and external customer relations; issue/problem resolution; presenting and promoting ideas and initiatives; process improvement; project management; data/information management, teaming, and time management.

• U.S. Citizenship REQUIRED

• MUST possess Top Level Security Clearance with Polygraph

Desired Skills:

• Customer Focused Attitude
• Excellent Written/Verbal Skills
• Proactive Work Approach
• Problem Solver
• Team Player
• Self-starter
• Professional
• Ability to work under strict timelines
• Flexibility
• Tech Savvy/Strong Computer Skills